Transition Networks TNCare PREMIER Support Tier 00 – 1 Year – Service – 24 x 7 – Technical – Electronic 00

VPN: TNCARE-P-TIER-00 UPC: SKU: TH6899
$345.00
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1YR SUPPORT TNCARE PREMIER TIER 00

SKU: c12574d39317 Categories: , , Brand:
General Information
Product TypeService
Manufacturer Part NumberTNCARE-P-TIER-00
Manufacturer Website Addresshttp://www.transition.com
Service NameTNCare PREMIER Support Tier 00
ManufacturerTransition Networks, Inc
Brand NameTransition Networks
Service Information
Provided SupportEmail Support
Firmware Upgrade
Remote Diagnosis
Phone Support
Web Knowledge Base Access
Remote Troubleshooting
Service Availability24 x 7 Phone Support
24 x 7 Phone Support
10.5 x 5 Email Support
10.5 x 5 Email Support
Service Duration1 Year
1 Year
Service Main TypeTechnical
Service Sub TypeElectronic

Transition Networks TNCare PREMIER Support Tier 00 – 1 Year – Service – 24 x 7 – Technical – Electronic 00
The TNCARE-PREMIER support package can be purchased as an option to provide the ultimate in software and support services. While providing the services included in the TNCARE-BASIC and TNCARE-ENHANCED packages, TNCARE-PREMIER adds 24 hour/7days a week live phone access to Support Technicians that can remotely access, troubleshoot, and correct network issues. TNCARE-PREMIER customers will have access to Installation User Manuals, Tech Notes, and frmware upgrades for products with an active hardware warranty through the TNCARE Customer Support website.

TNCARE-P-TIER-00