Poly Technical Support – 1 Year – Service – 24 x 7 – Technical TECHNICAL SUPPORT VOICE ENDPOINTS

VPN: 4870-00302-192 UPC: SKU: 9BL815

Brand :

$18,975.00
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1YR ADVANTAGE SVC REALPRESENCE TECHNICAL SUPPORT VOICE ENDPOINTS

SKU: 82262e3d75b8 Categories: , , Brand:
General Information
Product TypeService
Manufacturer Part Number4870-00302-192
Manufacturer Website Addresshttp://www.poly.com
Service NameTechnical Support
ManufacturerPoly
Brand NamePoly
Service Information
Product SupportedPolycom Voice Endpoints
Provided SupportTroubleshooting
Software Support
Phone Support
Diagnosis
Configuration
Service Duration1 Year
1 Year
Service Main TypeTechnical

Poly Technical Support – 1 Year – Service – 24 x 7 – Technical TECHNICAL SUPPORT VOICE ENDPOINTS
This offering provides Customers with technical telephone support, Software support, escalation within Polycom, and access to Polycom’s enhanced support portal for their Polycom voice endpoints (the “Service”). This is a sitebased service and no serial numbers are required for call in support. There are two options available: 8×5 in-region or 24×7 including global coverage. To qualify for this Service, the Customer must have completed the initial feature mapping, installation, and provisioning component of a voice deployment and all of the Customer’s eligible Polycom voice endpoints must be included under this Service. Polycom will create and provide to the Customer a Master Account ID and telephone contact number(s) for contacting Polycom technical support.

Poly 4870-00302-192